Table of Contents

Introduction:

Intelligent, motivated Associate with strong knowledge of security and software tools, coupled with outstanding customer service skills. Builds rapport easily with clients and coworkers using active listening skills to identify needs and solve problems. Prioritizes competing projects well, paying meticulous attention to details, while using strong critical thinking abilities. Skilled at troubleshooting Linux and AWS related utilities/services and passionate about learning new technologies while working in the IT industry.

Education:

Metropolitan State University of Denver

BACHELOR OF SCIENCE: COMPUTER INFORMATION SYSTEMS

(2020-expected graduation in Spring 2022)

Community College of Denver

ASSOCIATE OF APPLIED SCIENCE: COMPUTER INFORMATION SYSTEM

Graduated August 2020

Certifications:

AWS Certified SysOps Administrator – Associate

Achieved: May 2021 | Expiry: May 2024

AWS Certified Solutions Architect – Associate

Achieved: April 2021 | Expiry: April 2024

AWS Certified Cloud Practitioner

Achieved: March 2021 | Expiry: May 2024

PHI THETA KAPPA MEMBER

SINCE: 2020

Experience:

Esimplicity Technologies

Westminister, Colorado.

Jan 2020 – Present

IT Consultant (internship)

  • Designing and building Computer systems (PCs and servers)
  • tech support, and computer system maintenance (PCs, Macs, laptops, tablets, servers, and AWS hosted Servers).
  • Linux & Windows
  • customer service by using virtual, and in person support.
  • Web Page Design using WordPress
  • Web Hosting using on premises, GoDaddy & AWS
  • On premises & Cloud infrastructure preperation.
  • Networking configuration, and troubleshooting

Best Buy

Aurora, Colorado.

Oct 2020 – Dec 2020

Sales Associate – Mobile (seasonal)

  • greet customers with prompt, friendly service, and assist them.
  • Responsible for sales of the Mobile, Networking & Connected Home departments. 
  • Wide understanding of IOT & Home networking equipment. 
  • Multi tasking several tasks & customers.
  • Mobile Phone activation.

Walmart

Brighton, Colorado.

Feb 2018 – Nov 2019

Cashier (part time)

  • greet customers with prompt, friendly service, and assist them throughout the checkout process.
  • balance registers and accept payments by cash, check and credit card; issue receipts, refunds, and change owed to customers.
  • answer questions and solve problems for customers and colleagues.
  • customer service by using virtual, and in person support.
  • oversee the self-checkout registers.
  • Other tasks per store needs.

Thanks for Reading!

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